Retail Career Starter

Units of Competency

SIRXCEG001 Engage the customer
SIRXCOM002 Work effectively in a team
SIRRMER001 Produce visual merchandise displays

This Nationally Accredited Skills Group aims to equip individuals in understanding the knowledge and skills required for a variety of roles within the retail industry.

LEARNING OUTCOMES

This training applies to those looking to apply for a role within a retail environment. It aims to provide the student with knowledge on everyday retail tasks such as customer contact, working within a team environment and understanding product merchandising.

This course will develop a range of skills that may be required for roles in the following areas:

  • Shop Assistant
  • Cashier
  • Frontline Sales Assistant
  • Small Business Owner
  • Customer Service Officer
  • Retail Supervisor

Classroom

Correspondence theory

E-Learning

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Download Course Guide
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