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Giving You The Skills & Qualifications To Excel

Accredited Courses & Traineeships
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As part of our service, we evaluate any potential course subsidies or other funding support you may be entitled to.
SIR20216 Certificate II Retail Services

This qualification reflects the role of frontline retail team members who use a range of operational skills to undertake workplace activities in the retail sector.

This qualification provides a pathway to work in a diverse range of retail settings. This includes specialty retailers, supermarkets, department stores and quick service restaurants.

Individuals with this qualification are able to perform roles such as frontline team member, customer service assistant and point-of-sale operator.

Examples of industry sectors employment may be gained in are Retail, Accommodation and Food Services. The retail sector is vast and comprehensive, offering a broad range of roles with many prospects to advance your career.

Possible job titles/roles may include:-

  • Retail goods assistant
  • Sales assistant
  • Retail service assistant
  • Frontline team member
  • Customer service assistant
  • Point-of-sale operator
COURSE DELIVERY OPTIONS
Enquire   Enrol  
As part of our service, we evaluate any potential course subsidies or other funding support you may be entitled to.
SIR30216 Certificate III Retail

This qualification supports the role of individuals who have the responsibility of engaging the customer and maintaining daily store operations. You also service and sell product and services offerings. It will enhance your skillset to possess a range of well-developed skills where discretion and judgement is required.

It also develops your skillset with the knowledge to work with some independence under limited supervision. Some individuals working at this level are responsible for supervising other team members and monitoring day-to-day workplace operations.

Examples of industry sectors employment may be gained in are Retail, Accommodation and Food Services. The retail sector is vast and comprehensive, offering a broad range of roles with many prospects to advance your career.

The qualification provides a pathway to work in a diverse range of retail settings including specialty retailers, supermarkets, department stores and quick service restaurants.

Possible job titles/roles may include:-

  • Banquet or Function Manager
  • Frontline sales assistant
  • Customer service representative
  • Shop assistant
  • Retail supervisor
  • Team leader
  • Senior sales assistant
COURSE DELIVERY OPTIONS

Why Choose Us...

We Provide A Complete Service
customised training - employers

We work directly with you to design training solutions specific to your needs. We can tailor nationally accredited short courses to address specific competencies required in your workplace. Customised training is flexible, specifically more relevant to your business and convenient. You also can choose any combination and mix of face-to-face and online learning methods.

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range of courses & traineeships

We deliver a wide range of nationally accredited qualifications plus support & service a range of traineeships. Our training programs focus on the knowledge and skills employers are looking for. All of our trainers have comprehensive experience in the industry sector they specialise in. Options for class, online and workplace training is available. We service many areas of NSW.

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funding & subsidy support programs

The range of Government Employment & Training programs and fee subsidies available is vast and constantly changing. We assist students, potential employers and job service providers with funding and subsidy support available. This includes very attractive incentives for traineeships, industry training and placement programs, as well as a broad range of accredited courses.

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Hospitality, Business, Retail, Health & Community Care, Food Safety, Cleaning

We Service NSW

Wide range of courses & traineeship programs
A Registered Training Organisation


Our Mission

At Acacia Education & Training we strive to provide our students and employees of organisations with the skills and knowledge to excel in their chosen discipline. We provide flexible models of learning so everyone can benefit from life-long skills development.